Privacy Policy

1. Introduction

Uni Grandeur Financial Inc. — operating as UniGrand from our principal office at 28 Glenborough Park Crescent, TORONTO — M2R 2G5, Canada (CA) — is committed to protecting the privacy of individuals who visit our website, use our services, or communicate with us. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario's privacy framework.

By accessing unigrand.autos or engaging with Uni Grandeur Financial Inc., you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our website and services immediately. We encourage you to review this document periodically, as we may update it to reflect changes in our practices, technology, or legal obligations.

Uni Grandeur Financial Inc. provides computer systems design, financial systems architecture, and related technical services. This policy applies to all personal information collected through our website, email correspondence, telephone communications, and any other interaction channel where personal data is processed in connection with our business operations. The developer and operator of this website is UniGrand, a division of Uni Grandeur Financial Inc.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website or communicate with our team. The categories of information we may collect include the following:

• Contact and identification data: Your full name, email address, telephone number, job title, organization name, and postal address when you fill out a contact form, request a case study, or reach out to speak with an engineer.
• Communication data: The content of messages you send to us via email (contact@unigrand.autos), phone (+1-850-517-2531), or any web-based contact mechanism on unigrand.autos. This includes the subject matter of your inquiry, details about your technical challenges, and any attachments you choose to share.
• Technical and usage data: When you visit unigrand.autos, our servers automatically collect standard internet log information including your IP address, browser type and version, operating system, referring URLs, pages visited, timestamps, and session duration. This data is collected through server logs and is not linked to personally identifiable information in our normal course of business.
• Business relationship data: Records of services you have inquired about, proposals we have prepared, projects we have undertaken, and correspondence history between you and Uni Grandeur Financial Inc. personnel.

We do not collect sensitive personal information such as government-issued identification numbers, financial account credentials, payment card data, or biometric identifiers through this website. We do not use cookies or similar tracking technologies for behavioral advertising or user profiling. Any cookies that may be present are strictly necessary for website functionality and security.

3. How We Use Your Information

Uni Grandeur Financial Inc. uses personal information solely for the legitimate business purposes for which it was collected, and only to the extent necessary to fulfill those purposes. Specifically, we use personal information:

• To respond to inquiries: When you contact us with a technical challenge, request a case study, or ask about our services, we use your contact information to respond with relevant information, technical assessments, and proposals tailored to your needs.
• To deliver and improve our services: We use business relationship data to manage client engagements, deliver computer systems design and financial architecture services, communicate project milestones, and maintain quality standards across our professional, scientific, and technical services.
• To operate and secure our website: Technical and usage data helps us monitor website performance, detect and prevent security threats, analyze traffic patterns to optimize infrastructure, and ensure compliance with our terms of service.
• To meet legal and regulatory obligations: We process personal information as necessary to comply with applicable laws, regulations, court orders, and lawful requests from government authorities in Canada and other jurisdictions where we operate.
• To protect our rights and interests: We may use personal information to establish, exercise, or defend legal claims, enforce our contractual terms, and protect the rights, property, or safety of Uni Grandeur Financial Inc., our clients, and the public.

We do not use personal information for automated decision-making, profiling, or any processing that produces legal effects concerning individuals. All decisions regarding client engagements, service delivery, and business relationships are made by qualified human professionals at UniGrand.

4. Information Sharing and Disclosure

Uni Grandeur Financial Inc. does not sell, rent, trade, or otherwise disclose personal information to third parties for their own marketing or commercial purposes. We share personal information only in the following limited circumstances:

• Service providers and subcontractors: We may engage trusted third-party service providers to perform functions on our behalf, including website hosting, email delivery, data storage, and IT infrastructure management. These providers are contractually bound to process personal information only on our documented instructions and to implement appropriate technical and organizational security measures. They are prohibited from using personal information for any purpose other than providing services to Uni Grandeur Financial Inc.
• Professional advisors: We may share information with our legal counsel, auditors, accountants, and insurance providers as necessary for the legitimate operation of our business and to comply with professional obligations.
• Business transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy involving Uni Grandeur Financial Inc., personal information may be transferred as part of the transaction. Any successor entity would be bound by the terms of this Privacy Policy with respect to previously collected information.
• Legal compliance and protection: We may disclose personal information when required by law, regulation, court order, subpoena, or other legal process. We may also disclose information to law enforcement authorities, regulatory agencies, or other government bodies when we believe in good faith that disclosure is necessary to prevent fraud, protect against imminent harm, or investigate potential violations of our terms of service.

We require all third parties who receive personal information from us to respect the security of that data and to treat it in accordance with applicable privacy laws. We do not permit our service providers to use personal information for their own purposes.

5. Data Retention and Security

Uni Grandeur Financial Inc. retains personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our retention periods are determined based on the following criteria:

• Business correspondence: Email and communication records are retained for a period of seven years from the date of last interaction, consistent with Canadian business record-keeping requirements and applicable limitation periods for legal claims.
• Technical and usage data: Server logs and website analytics data are retained for a maximum of twelve months and are subsequently purged or anonymized on a rolling basis.
• Client engagement records: Project documentation, proposals, contracts, and service delivery records are retained for the duration of the client relationship plus seven years following its conclusion.
• Inquiry data: Contact form submissions and related communications from prospective clients who do not enter into a business relationship are retained for two years and then securely deleted.

We implement commercially reasonable physical, technical, and administrative safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit using industry-standard TLS protocols and encryption of sensitive data at rest where technically feasible.
• Logical access controls restricting personal information access to authorized personnel with a legitimate business need, enforced through role-based permissions and multi-factor authentication.
• Physical security controls at our TORONTO office at 28 Glenborough Park Crescent, including restricted access areas and secure document disposal procedures.
• Regular security assessments, vulnerability testing, and personnel training on privacy and data protection obligations.
• Incident response procedures designed to detect, contain, and remediate security breaches, with notification to affected individuals and relevant authorities as required by law.

While we strive to protect personal information, no method of electronic storage or transmission over the internet is completely secure. We cannot guarantee absolute security, and you provide information at your own risk. We encourage you to use secure channels when transmitting sensitive information and to notify us immediately if you become aware of any security vulnerability related to our services.

6. International Data Transfers

Uni Grandeur Financial Inc. is headquartered in TORONTO, Ontario, Canada, and our primary data processing activities occur within Canada. However, certain service providers we engage may operate or maintain infrastructure in other jurisdictions, including the United States, the European Union, and other countries. When personal information is transferred across borders, we take steps to ensure that appropriate safeguards are in place and that the receiving party provides a level of protection comparable to that afforded under Canadian privacy law.

These safeguards may include contractual clauses imposing data protection obligations equivalent to those in this Privacy Policy, reliance on the service provider's certification under recognized privacy frameworks, or other mechanisms approved by the Office of the Privacy Commissioner of Canada. By using our website and services, you consent to the transfer of your personal information to jurisdictions outside Canada, understanding that privacy laws in those jurisdictions may differ from those applicable in your country of residence.

We do not transfer personal information to jurisdictions that do not provide an adequate level of protection without implementing supplementary measures to bring the level of protection up to a standard comparable to Canadian requirements. If you have questions about the specific safeguards applicable to cross-border transfers of your personal information, please contact us using the details provided in the Contact section below.

7. Your Rights and Choices

Under Canadian privacy law, you have certain rights with respect to the personal information that Uni Grandeur Financial Inc. holds about you. We are committed to facilitating the exercise of these rights in a timely and transparent manner:

• Right of access: You may request access to the personal information we hold about you. Upon receiving a written request and verifying your identity, we will provide you with a description of the personal information in our custody or control, how it has been used, and to whom it has been disclosed, subject to any legal restrictions or third-party confidentiality obligations.
• Right of correction: If you believe that personal information we hold about you is inaccurate, incomplete, or out of date, you may request that we correct or update it. We will make reasonable efforts to verify the accuracy of the information and make appropriate corrections in a timely manner.
• Right to withdraw consent: You may withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain services to you, and we will inform you of the implications before processing your request.
• Right to challenge compliance: You may challenge our compliance with this Privacy Policy or applicable privacy legislation by contacting our privacy officer using the details below. We will investigate all complaints and respond with our findings and any corrective actions taken within a reasonable timeframe.

To exercise any of these rights, please contact us at contact@unigrand.autos or by mail at our TORONTO address. We may require you to provide sufficient information to verify your identity before processing your request. We will respond to access and correction requests within thirty days, or provide written notice if an extension is required.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the Information and Privacy Commissioner of Ontario for further recourse.

8. Children's Privacy

Uni Grandeur Financial Inc. does not knowingly collect, use, or disclose personal information from children under the age of thirteen. Our website and services are directed at business professionals, financial institutions, and organizations seeking computer systems design and technical consulting services. We do not design our website, content, or marketing materials to appeal to children, and we have no reason to believe that our typical user base includes minors.

If we become aware that we have inadvertently collected personal information from a child under the age of thirteen without verifiable parental consent, we will take immediate steps to delete that information from our records and cease any further processing. If you believe that a child under thirteen has provided personal information to Uni Grandeur Financial Inc., please contact us immediately at contact@unigrand.autos so that we can investigate and take appropriate action.

For individuals between the ages of thirteen and eighteen, we encourage parents and guardians to monitor their children's online activities and to instruct them never to provide personal information through websites without parental permission. If you are under the age of eighteen and wish to engage with our services, please have a parent or guardian contact us on your behalf.

9. Changes to This Privacy Policy

Uni Grandeur Financial Inc. reserves the right to amend, modify, or update this Privacy Policy at any time to reflect changes in our information practices, technology, legal obligations, or operational requirements. When we make material changes to this policy, we will take the following steps to notify affected individuals:

• We will post the revised Privacy Policy on this page with an updated effective date at the top of the document.
• For material changes that significantly affect how we process personal information, we will provide a prominent notice on the unigrand.autos homepage for a period of at least thirty days following the change.
• If we have your email address on file and the changes materially affect your rights or our obligations, we will send a direct notification to the email address associated with your account or correspondence.

Changes to this Privacy Policy become effective as of the date stated at the top of the revised document. Your continued use of unigrand.autos or engagement with Uni Grandeur Financial Inc. after the effective date constitutes your acceptance of the updated policy. We encourage you to bookmark this page and review it periodically to stay informed about how we protect your personal information.

Historical versions of this Privacy Policy will be maintained in our internal records. If you would like to review a previous version of this policy, please contact us using the details provided below, and we will provide a copy upon request, subject to reasonable processing time.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the privacy practices of Uni Grandeur Financial Inc., we encourage you to reach out to us. Our privacy officer is responsible for overseeing compliance with this policy and applicable privacy legislation and can be contacted through any of the following channels:

We take all privacy inquiries seriously and strive to respond to all communications within two business days. If you need to submit a formal access or correction request, please provide as much detail as possible about the information you are seeking or the correction you would like us to make, along with sufficient identification to allow us to verify your identity and locate your records.

You also have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada at any time. However, we appreciate the opportunity to address your concerns directly before you escalate to a regulatory authority, and we are committed to working with you to reach a satisfactory resolution.